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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will open. It includes in-depth info about all the actions that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of tutorial videos clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by actual persons and provides practical solutions. We regulary update our FAQ section with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24/7 and eager to assist you with any problem. Each support ticket you send will be answered within 60 minutes (the average ticket response time is about 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
Indonesia Phone: +62 8578 148 6818

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

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